Software

Selection and implementation of new software systems

Syngeon supports you in the selection and introduction of modern software systems that optimise your business processes and increase your efficiency.

Implementation of digitisation projects

We support your company in its digital transformation, from strategy development to the implementation of customised solutions.

Realisation of AI concepts

With innovative AI solutions, Syngeon helps you to automate business processes, fulfil customer needs and make data-driven decisions.

Software solutions

Customised software solutions

Precision meets complexity

We develop software solutions that are more than just tools – they are customised answers to our customers’ specific, often highly complex challenges. Our approach is clear: we do not solve off-the-shelf problems, but work together with our partners to develop solutions that are as individual as the requirements they are intended to fulfil.

Mastering complexity

Create simplicity

Our strength lies in understanding complex issues and translating them into clear, functional software solutions. In doing so, we never lose focus on the essentials: user-friendliness. We know that the best solution only works if it is intuitive to use and seamlessly integrated into existing processes. That’s why we place particular emphasis on reducing complexity for the user as much as possible, whilst unleashing the full power of the software in the background. We understand the complex, specialised problems and translate them into clear implementation concepts for IT.

Precise solutions

for complex requirements

In the world of finance, no two challenges are the same. The requirements are diverse, the environments highly complex and the solutions must be precise and robust. Our expertise extends across numerous areas, but our services in the market data environment, data management and data analysis are particularly noteworthy. Our aim here is to develop systems that not only work, but also create real added value.

Working in partnership

for sustainable success

Our projects are characterised by partnership-based cooperation with our customers. This close co-operation is the key to solutions that are not only a perfect fit, but also ensure long-term success. We accompany the entire process – from the initial analysis and development to implementation and beyond. Our software solutions are designed to grow with our customers’ challenges and to develop continuously.

Customised software

No compromises

We work closely with our partners Syracom and SODEFA to design and develop customised systems that are precisely tailored to specific requirements. In doing so, we ensure that the software not only meets current needs, but can also successfully master future challenges thanks to its flexibility.

Innovation and precision

in harmony

Software development at Syngeon means combining innovation and precision. We utilise the latest technologies and methods to ensure that our solutions are not only state of the art today, but also tomorrow. We always stay close to our customers’ needs to ensure that every solution is as effective and efficient as possible.
In short: at Syngeon, the development of customised software solutions is at the heart of our work. Solutions that are as specific as they are complex and that always pursue one goal: To ensure the sustainable success of our customers.

Digitalisation and
AI in the financial sector

AI in the banking and finance sector: Our perspective at Syngeon

The evolution of digital customer experiences in other industries has led to continuously rising customer expectations in the banking sector as well. Today’s customers are accustomed to the advantages of digitalisation and expect comparable standards from their banks. To meet these evolving demands,
financial service providers must transform into hybrid banks. This shift unlocks significant growth potential, enhances efficiency, and reduces costs.

At Syngeon, we recognize the exponential advancement of artificial intelligence (AI) as a key driver in establishing new benchmarks within the banking and financial sector, while also enabling efficient compliance with increasing regulatory requirements. AI empowers us to strengthen customer loyalty through exceptional service and to automate compliance processes, thereby increasing both reliability and efficiency.

Strategic use of AI for sustainable success

In a constantly changing regulatory environment, banks and financial service providers are increasingly required to remain compliant without losing their competitiveness. At Syngeon, we are convinced that the strategic integration of AI, such as through the use of chatbots and RegTech solutions, is crucial in order to fully exploit optimisation and innovation potential while ensuring compliance with legal requirements.

Compliance and automation: efficiency through AI

Compliance departments are faced with the challenge of managing a variety of complex tasks, from IT security and sanctions screening to ESG requirements. Traditionally, these requirements lead to an increase in bureaucracy and rising costs. Our AI solutions offer a way to automate recurring and time-consuming tasks. This allows employees to focus on critical areas while AI processes large amounts of data in real time to identify compliance risks faster and more accurately. One example of this is AI-supported sanction screening, where systems automatically flag conspicuous transactions and inform employees for further review.

Challenges and transparency in the use of AI

Despite the many advantages, the use of AI also brings challenges, such as a lack of expertise and a lack of transparency in so-called ‘black box’ processes. At Syngeon, we rely on state-of-the-art algorithms that make it possible to open these ‘black boxes’ and thus ensure explainability and transparency. This approach not only helps to fulfil regulatory requirements, but also strengthens trust in AI-based systems.

AI Regulation: Framework conditions for the use of AI in the financial sector

The European AI Regulation (AI Regulation) further specifies the legal framework for the use of artificial intelligence in the financial sector. The AI Regulation is intended to ensure that AI systems are used transparently, safely and fairly. It places special requirements on high-risk AI applications, which include many systems in the financial sector. At Syngeon, we take these developments very seriously and design our AI solutions in such a way that they not only comply with current legal requirements, but are also future-proof. Our technologies enable financial service providers to fulfil the new regulatory requirements while taking full advantage of AI without jeopardising compliance.

Risk levels for AI systems according to the EU AI Act

Unacceptable risk

AI systems that are prohibited (AI systems to exploit user vulnerabilities / social rating systems by authorities / manipulative AI systems that exploit human behaviour)
-> These systems are prohibited under Art. 5 of the AI Regulation.

High risk

AI systems with strict requirements (AI-based credit rating systems, AI systems for controlling critical infrastructure, e.g. water, gas, electricity and heat supply / AI in personnel management for analysing and evaluating applicants / Biometric identification and categorisation systems / AI safety components in medical devices, lifts and vehicles-> Subject to comprehensive regulation and far-reaching obligations in accordance with Art. 6 to 51

Limited risk

Limited risk: AI systems with transparency obligations (AI systems for interaction with customers that are subject to transparency obligations / chatbots e.g. for customer service / emotion recognition systems / biometric categorisation systems)
-> According to AI Regulation Art. 52, these are subject to transparency obligations

Minimal or no risk

Minimal or no risk: AI systems without restrictions (spam filters / AI-powered optical character recognition solutions for invoice data extraction / AI-powered video games / inventory management systems / recommendation systems / predictive maintenance systems for machines
-> Do not fall within the scope of the AI Regulation and are not subject to restrictions

Regulatory Radar

Our proximity to European institutions allows us direct contact and early insight into legal requirements and developments. This enables us to analyse regulatory requirements for financial service providers, derive implications and develop efficient solutions.

Current developments

FiDAR Financial Data Access Regulation

The design of the Financial Data Access Regulation (FiDAR) is currently in the final negotiation phase between the EU institutions:

Status of the negotiations: After the EU Council determined its negotiating position in December 2024, negotiations between the Commission, Parliament and Council have been ongoing since April 2025. Points of contention include the scope of data categories, security requirements and the design of the customer dashboard.
Adoption: The ordinance is expected to be adopted this year, with an implementation phase starting in 2027 (24-month transition period after entry into force).

Aims of FiDAR

FiDAR serves to create a standardised legal framework for the exchange of financial data between banks, insurance companies and other financial service providers in the EU. It extends the scope of open banking to open finance and enables authorised third-party providers to access customers’ financial data in order to offer innovative and personalised services. This enables the exchange not only of payment account data, but also of other financial data such as mortgages, loans, investments and insurance products.

More innovative financial products: Promoting highly personalised services through better data exchange.
Increasing competition: improving access to finance for consumers and SMEs.
Data protection and security: Strict security standards to protect customer privacy.

Regulatory requirements

Data is exchanged between three players:
1. Customers: Natural or legal persons who use financial services.
2. Data controller: Financial institutions such as banks or insurance companies.
3. Data users: Organisations that are granted access to customers’ data with their consent.
The use of the data requires authorisation as a financial information service provider and requires the consent of the customer. In addition, regulations such as the GDPR must be complied with.

Realisation

National authorities are authorised to monitor and sanction violations of FiDAR. Financial service providers must be compliant within 18 to 24 months of the regulation coming into force. In order to fulfil the new market requirements, comprehensive preparations are required immediately, which are divided into one-off measures to establish compliance and ongoing tasks to maintain this compliance.

MiFID III

There are currently several important developments regarding MiFID III and the associated changes. Here are the key points:

Timetable and entry into force:

The amendments to MiFID III are to be fully implemented by the end of September 2025. The MiFIR amendments have already come into force, which means that financial institutions must start implementing them in order to meet the deadlines.

Main objectives of the reform:

The key objectives include improved transparency on the capital markets, the introduction of a consolidated tape provider (CTP) and greater harmonisation of market structures. In addition, the availability of market data will be improved in order to promote a level playing field between trading centres.

New requirements:

The reform entails extended reporting obligations and transparency requirements. These include adjustments in the areas of investor protection (e.g. through the Retail Investor Strategy) and technical standards (RTS and ITS), which financial institutions must integrate into their processes and IT systems.

Connection with other regulations:

MiFID III is closely linked to other regulatory frameworks such as EMIR REFIT, SFTR and PRIIPS. This harmonisation is intended to enable more consistent data reporting to ESMA.

The reforms require extensive preparations on the part of financial institutions, particularly with regard to IT infrastructure, processes and compliance.